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1800 808 900
Port Stephens
1800 808 900
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Heavenly Tours

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Cancellation Policy

Bookings cancelled more than 7 days prior to tour departure will be charged a cancellation fee of $55.00 per booking. Bookings cancelled within 7 days of tour departure no refund will apply unless cancelled by Heavenly Tours. Bookings cancelled due to Covid 19 a credit will be valid for 12 months from the date of issue. Please Note by entering on the Bus for a Tour: 1) There is strictly No open Alcohol or Alcohol bought onto the Bus or Drinking of alcohol on the Bus; this is illegal and fines do apply. (Winery Purchases permitted but not opened) 2) No eskies of Alcohol and no open Alcohol is allowed on the bus no consumption of Alcohol is allowed on the bus it's actually illegal... 3) No intoxication: cellar doors will not serve anyone intoxicated; un-ruly Vulgar or agitated persons will be removed off the Bus taken or sent home by taxi at their own expense extra charges will apply: 4) If anyone is sick on the Bus there is a cleaning fee of $1 450 chargeable on the day no exceptions. 5) Any Damages occur in the Bus or to the Bus must be paid for. Charges apply ********************* NB: Heavenly Tours take all precautions to ensure the health and safety off all Guests who travel with Heavenly Tours and comply to any applicable NSW Public Health Order